Privacy Policies

🔒 Privacy Policy — Undee

Last Updated:  11-12-2025

At Undee (owned & operated by PAYA Stores LLP), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your data when you visit our website www.undee.in, make a purchase, or interact with us.

By using our website or submitting your personal information, you agree to the terms outlined below.

1. Information We Collect

We collect information to provide and improve your shopping experience. This includes:

A. Personal Information

Collected when you create an account, place an order, or contact us:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment details (processed securely through payment gateways; we do NOT store your card details)

B. Automatically Collected Information

When you browse our website:

  • IP address

  • Browser type & version

  • Device information

  • Cookies & tracking data

  • Browsing behavior (pages viewed, session duration, etc.)

C. Order & Usage Data

  • Purchase history

  • Wishlist & cart data

  • Communication preferences

  • Customer support interactions

D. Third-Party Information

Collected via Shopify, payment gateways, analytics tools, or social logins (if used).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate order updates & promotional offers

  • Improve website performance & user experience

  • Prevent fraud or unauthorized activities

  • Comply with legal and regulatory obligations

We do not sell your personal information to any third party.

3. How Your Information Is Stored & Protected

Your data is stored on Shopify’s secure servers in accordance with:

  • Information Technology Act, 2000

  • Information Technology (Reasonable Security Practices and Procedures) Rules, 2011

  • Shopify’s PCI-DSS compliant infrastructure

We use:

  • SSL encryption

  • Secure servers

  • Access control

  • Periodic audits
    to ensure your data remains protected.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance

  • Understand user preferences

  • Enable smooth checkout

  • Provide personalized recommendations

You may disable cookies through your browser settings, but certain features may not function properly.

5. Sharing & Disclosure of Information

We may share your information only with trusted third parties necessary for business operations:

  • Shopify (website hosting & platform)

  • Payment gateways like Razorpay/PayU/UPI

  • Logistics partners for order delivery

  • Analytics tools such as Google Analytics

  • Marketing partners (SMS/email service providers)

All partners comply with strict confidentiality and security requirements.

We may disclose information when required by:

  • Law enforcement

  • Court orders

  • Government authorities

6. Your Rights as a Customer

As an Indian consumer, you have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your data

  • Withdraw consent for marketing communication

  • Request information on how your data is used

To exercise these rights, email us at:
📧 hello@undee.in

7. Data Retention

We retain your information only as long as needed for:

  • Fulfilling orders

  • Legal obligations

  • Accounting & taxation purposes

  • Consumer protection norms

If you request deletion, we will remove your data unless legally restricted.

8. Security of Online Payments

All payments on www.undee.in are processed through secure, PCI-DSS compliant gateways. Your full payment information is never stored on our servers.

9. Children’s Privacy

Our website is not intended for individuals below 18 years of age.
We do not knowingly collect data from minors.

10. Links to Third-Party Sites

Our site may contain links to external websites.
We are not responsible for their privacy practices or content.

11. Updates to This Policy

We may update this Privacy Policy as required by law or business needs.
Changes will be posted on this page with a “Last Updated” date.

12. Contact Us

For any privacy-related queries, feel free to reach out:

📧 Email: hello@undee.in
đź“ž Phone: +91 9560350090
đź“Ť Address:
UNDâ—ŹEE Warehouse
Plot No. 148, Dhanwapur Village, Sector 104
Gurgaon, Haryana – 122001
India